Frequently Asked Questions
Q: How much does it cost to use this service?
A: Nothing! Our Free Chat Room service is completely FREE
Q: Do I need my own website?
A: Yes. You must have access to your OWN website or webspace to use our chat room services.
Q: Do I need any special server requirements like CGI?
A: No! All you need is the ability to add a small snippet of HTML code we supply, we host the servers and bandwidth.
Q: Can I use this service on an illegal content site?
A: NO! This includes illegal MP3s and hacking sites.
Q: Can I use this service on an adult content site?
A: NO! LEGAL content adult sites may use our Gold or Pro services ONLY (as they do not contain advertising)
Q: Can I modify your HTML code?
A: NO! We WILL find out and CANCEL your account!
Q: Can I use your service in a 'Protected Area' on my site?
A: NO! We need to ensure that our terms are being met so you must place our code in a PUBLIC area on your site.
Q: Can I remove annoying users from my chat?
A: Yes! You can EJECT users causing a problem on your site, this will ban the users IP address for up to one hour.
Q: How many users can chat at the same time?
A: Our Free Chat Room allows 10 users to chat at any one time.
Q: Is there any advertising on this service?
A: Yes. To help keep this service FREE we run various family friendly banners and popup ads on our service.
Q: Who can access the chat room?
A: Any user with a Java Compatible browser can use the chat service.
Q: Can WebTV users access the chat room?
A: No. WebTV does not support Java (or much else either!)
Q: Can I set the room to my own colors?
A: No. See our Gold and Pro services
Q: Can I have staff users?
A: No. Only our Gold or Pro services allow additional staff accounts.
Q: Do you record things my users say?
A: NO! We do not record this type of information, your privacy is assured.
Q: Can users on other websites access my chat room?
A: NO! Your chat room is private to your site, only users visiting your website can access the chat room (it is NOT IRC based!)
Q: Do my users need to register to use the chat room?
A: No! A user simply enters a desired username, if it is not in use the user will be connected to the chat straight away, no registration is required.
Q: Can my users send private messages?
A: Yes! Users can chat with each other in private chat windows.
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