Customer Support
Online Customer Help Pages
Please select a Help Topic from the list below. Results will appear in a new pop-up window, therefore you may need to disable any pop-up blockers you may have installed.
Adding A Chat System To Your Site
- Web hosts that do NOT support our chat services
- Adding our code if you use FTP to upload your pages
- Adding our code if you use Microsoft Frontpage
- Adding our code to Angelfire
- Adding our code to AOL Hometown
- Adding our code to Homestead
- Adding our code to Maxpages
- Adding our code to Tripod/Lycos
- Adding our code to Webspawner
- Adding our code to Yahoo/Geocities
Problems Configuring Your Chat Service
- Setting up a FREE Chat Room
- Setting up a GOLD Chat Room
- Setting up a PRO Chat Forum
- Setting up a CUSTOM System
- Changing ADMIN username and password
- Un-banning users that have been EJECTED
Problems Using Our Chat Systems
- Information for AOL users
- I cannot see any trace of the chat after adding the code to my page
- I can only see a gray box where the chat should appear
- I click the connect button but it "Fails To Connect"
- I am behind a FIREWALL and having connection problems
- I use a PROXY SERVER and having connection problems
- I get disconnected from the chat sometimes - why?
- My chat room seems to have disappeared / cancelled
- None of the above has helped, where can I get more help?